Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of the Lucky Cool Kids (LCK) website and any purchase of products from us. By accessing or using our website or purchasing our products, you agree to be bound by these terms.

2. User Accounts

To purchase products from LCK, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.  

3. Product Information

We make every effort to accurately describe our products. However, we do not warrant that product descriptions or other content on our website is error-free.  

4. Orders and Acceptance

Your order is an offer to purchase products from LCK. We reserve the right to accept or reject your order for any reason.

5. Payment

We accept various payment methods. All payments must be made in full at the time of purchase.

6. Shipping

Shipping charges and delivery times are subject to change. We are not responsible for shipping delays caused by carriers or other unforeseen circumstances.

7. Returns and Exchanges

Our return and exchange policy outlines the terms under which you may return or exchange products. Please refer to our return policy for complete details.

8. Intellectual Property

All content on our website, including but not limited to text, images, and logos, is protected by copyright and other intellectual property laws.  

9. Limitation of Liability

Our liability for any damages arising out of or in connection with your use of our website or products is limited.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Philippines.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at hello@lckofficial.com.

Privacy Policy

This Privacy Policy outlines how Lucky Cool Kids (LCK) collects, uses, discloses, and protects your personal information. By accessing or using our website or purchasing our products, you consent to the practices described herein.

Information We Collect

We may collect personal information when you visit our website, make a purchase, or interact with our services. This information may include:

  • Personal Information: Name, email address, shipping address, billing address, phone number, and payment information.

  • Device Information: Information about your device, including IP address, browser type, and operating system.

  • Order Information: Details of your orders, including products purchased and shipping address.

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Communicate with you about your orders and our website  

  • Improve our website and customer experience

  • Send you marketing communications (with your consent)

  • Prevent fraud and protect our business

Sharing Your Information

We may share your personal information with third-party service providers who assist us in operating our business and providing our services. We may also share your information with law enforcement or other authorities as required by law.  

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.  

Your Rights

You have the right to access, correct, or delete your personal information. You may also have the right to object to or restrict the processing of your personal information. To exercise these rights, please contact us at hello@lckofficial.com 

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will post any changes on this page.  

Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@lckofficial.com